Month: January 2022

Work smarter—unlock productivity and business insights

Collaborate and take care of multiple business processes in one place. Check your email and create a quote by surfacing contextual customer relationship information, sales records, and inventory data within Microsoft Outlook. Then, schedule and start a Teams meeting with your customer in a few clicks.

Differentiate your business from the competition and drive more revenue with a cloud business management solution designed to solve today’s challenges.

Sign up to stay connected. We can help you unlock new methods for productivity and fresh insights for your business.

RACQ transforms customer experience with Microsoft Dynamics 365 Business Central

The Royal Automobile Club of Queensland (RACQ) replaced a 22-year-old legacy platform with Microsoft Dynamics 365 Business Central, Microsoft Azure, and Microsoft 365. This allows them to streamline their processes and establish a digital feedback loop that ensures data and insights are always available where and when they are needed.

This resulted in more engaged workers and better service for its 1.7 million members, leading to improved satisfaction.

What is digital transformation? A necessary disruption 1

What is digital transformation? A necessary disruption

Accelerated by the COVID-19 pandemic, companies are embracing digital transformation to redefine how they use technology, people, and processes to grow and diversify while striving to meet constantly changing customer expectations.

Emerging technology and revamped processes are important for digital transformation—but nothing is more important than having the staff with the right sets of skills.

Learn the five basics steps of digital transformation, and see how organizations are applying new business models, discovering new revenue streams, and avoiding common pitfalls.

Risk management best practices

Part of running a business is managing risk—but what are the latest hot spots? Our latest infographic shows you what to watch out for, from compliance to cyber threats and several other areas of potential concern.

Review our latest infographic for risk management best practices to keep in mind as you manage and grow your company.

Essential Key Performance Indicators for Small and Mid-Size Business

Understanding your customers’ opinions, attitudes, and emotional connections to your brand is called brand sentiment. This leading indicator can help inform how you’re doing in terms of your customer experience, product quality, price competitiveness, and loyalty.

Sign up to stay in touch and download the e-book “Essential Key Performance Indicators for Small and Mid-Size Business.” Once you’ve measured your business outcomes from brand sentiment, let us know when you’re ready to make a change.

Kenyan company improves food quality from farm to fork with Microsoft cloud solutions

Farmer’s Choice, a Kenyan meat company, wanted to ensure they stayed efficient in terms of pricing, wastage, and the use of products in the factory. With the help of Dynamics 365 Business Central, Microsoft 365, and Azure with Internet of Things sensors, food traceability became a reality with visibility into the full lifecycle of production. This allows the company to automate and reliably track data such as weights and inventory levels, and respond proactively to supply and demand changes.