Work smarter—unlock productivity and business insights

Collaborate and take care of multiple business processes in one place. Check your email and create a quote by surfacing contextual customer relationship information, sales records, and inventory data within Microsoft Outlook. Then, schedule and start a Teams meeting with your customer in a few clicks.

Differentiate your business from the competition and drive more revenue with a cloud business management solution designed to solve today’s challenges.

Sign up to stay connected. We can help you unlock new methods for productivity and fresh insights for your business.

RACQ transforms customer experience with Microsoft Dynamics 365 Business Central

The Royal Automobile Club of Queensland (RACQ) replaced a 22-year-old legacy platform with Microsoft Dynamics 365 Business Central, Microsoft Azure, and Microsoft 365. This allows them to streamline their processes and establish a digital feedback loop that ensures data and insights are always available where and when they are needed.

This resulted in more engaged workers and better service for its 1.7 million members, leading to improved satisfaction.

What is digital transformation? A necessary disruption 1

What is digital transformation? A necessary disruption

Accelerated by the COVID-19 pandemic, companies are embracing digital transformation to redefine how they use technology, people, and processes to grow and diversify while striving to meet constantly changing customer expectations.

Emerging technology and revamped processes are important for digital transformation—but nothing is more important than having the staff with the right sets of skills.

Learn the five basics steps of digital transformation, and see how organizations are applying new business models, discovering new revenue streams, and avoiding common pitfalls.

Risk management best practices

Part of running a business is managing risk—but what are the latest hot spots? Our latest infographic shows you what to watch out for, from compliance to cyber threats and several other areas of potential concern.

Review our latest infographic for risk management best practices to keep in mind as you manage and grow your company.

Essential Key Performance Indicators for Small and Mid-Size Business

Understanding your customers’ opinions, attitudes, and emotional connections to your brand is called brand sentiment. This leading indicator can help inform how you’re doing in terms of your customer experience, product quality, price competitiveness, and loyalty.

Sign up to stay in touch and download the e-book “Essential Key Performance Indicators for Small and Mid-Size Business.” Once you’ve measured your business outcomes from brand sentiment, let us know when you’re ready to make a change.

Kenyan company improves food quality from farm to fork with Microsoft cloud solutions

Farmer’s Choice, a Kenyan meat company, wanted to ensure they stayed efficient in terms of pricing, wastage, and the use of products in the factory. With the help of Dynamics 365 Business Central, Microsoft 365, and Azure with Internet of Things sensors, food traceability became a reality with visibility into the full lifecycle of production. This allows the company to automate and reliably track data such as weights and inventory levels, and respond proactively to supply and demand changes.

Connect your business to drive productivity and profits

With Microsoft Dynamics 365 Business Central, you can connect operations across your business and supercharge your growth.

Legacy systems can’t always manage the complexity of a growing business. Incomplete data and tedious reporting can create blind spots that lead to faulty decisions. With Dynamics 365, you can create a single source of truth by seamlessly sharing data across every line of business, helping your employees work faster and smarter.

This detailed infographic shows what’s driving the need for new ERP systems and the advantages of Dynamics 365 Business Central.

Why your business should be based on the recurring revenue model 2

Why your business should be based on the recurring revenue model

It’s possible to build a successful business on one-off sales, but nowadays it can be tough to make this traditional model sustainable. If you’re thinking about starting your own business or taking the one you currently have to a new level, then you should give serious thought to the recurring revenue model, where customers pay a monthly or yearly fee.

Whether you’re in the business of software, content creation, physical products, or productized services, the recurring revenue model is based on predictable revenues occurring at regular intervals—and that might just be the secret to success.

How Microsoft helped HB Concepts automate and streamline its operations

Adopting Microsoft Dynamics 365 Business Central yielded quick results for HB Concepts, a female-led supplier of spa equipment in UAE. With minimal implementation time and training, they sped up their quoting process, used data from IoT sensors in their equipment to become more proactive with maintenance services, and even improved their relationship with their supplier.

Adapt faster—gain flexibility to create adjustable financial and operating models

Whether it’s the latest pandemic news or the risk that a competitor might overtake you, flexibility is more critical than ever. Microsoft Dynamics 365 Business Central provides key insights and helps you adapt quickly to disruption by connecting finance, sales, service, and operations within a single easy-to-use application.

Sign up to stay connected. We can help you get the most from your ERP.